Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to [STORE NAME]. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree that:

  • You will provide accurate and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices listed on [STORE NAME] are displayed in Indian Rupees (INR) unless stated otherwise.

We reserve the right to change product prices at any time without prior notice.

Payments must be made using the available payment methods on our website. By making a purchase, you confirm that:

  • The payment information you provide is accurate and authorized.

  • You have the legal right to use the selected payment method.

Orders will only be processed once payment has been successfully received.

3. Product Descriptions

We strive to ensure that product descriptions, images, and details on our website are accurate.

However, we do not guarantee that:

  • Product descriptions are completely error-free

  • Colors displayed on your device perfectly match the actual product

If a product you receive differs significantly from its description, please contact us at [EMAIL ADDRESS].

4. Order Acceptance

After you place an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of the order. We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased

  • Cancel orders suspected of fraud or unauthorized transactions

If your order is canceled after payment, the amount will be refunded according to our refund policy.

5. Shipping and Delivery

We aim to process and ship orders within [BUSINESS DAYS] after payment confirmation.

Delivery timelines may vary depending on:

  • Shipping location

  • Courier partner operations

  • External factors such as weather, logistics delays, or public holidays

While we strive to deliver orders on time, [STORE NAME] cannot guarantee exact delivery dates.

6. Returns and Refunds

Our return and refund policies are outlined in our Return & Refund Policy.

In general:

  • Return requests must be made within the eligible return period stated on our website.

  • Products must be unused and returned in original condition and packaging.

  • Refunds will be processed once returned products are received and inspected.

Certain items may not be eligible for return due to hygiene or product type.

For assistance, contact [EMAIL ADDRESS].

7. Prohibited Uses

You may not use our website or services for any unlawful or unauthorized purposes.

Prohibited activities include but are not limited to:

  • Violating any applicable laws or regulations

  • Attempting to gain unauthorized access to our systems

  • Transmitting malware, viruses, or harmful code

  • Engaging in fraudulent or deceptive practices

  • Using our content without permission

Violation of these terms may result in termination of your access to our website.

8. Limitation of Liability

To the maximum extent permitted by law, [STORE NAME] shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website

  • Purchase or use of our products

  • Website interruptions or technical issues

Our total liability shall not exceed the amount paid by you for the product in question.

9. Intellectual Property

All content on the website, including text, graphics, logos, images, and design elements, is the property of [STORE NAME] and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content from our website without prior written permission.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the courts located in India.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect immediately once posted on this page. Continued use of the website after updates constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Store Name: [STORE NAME]
Email: [EMAIL ADDRESS]

If you'd like, I can also create your Return & Refund Policy and Shipping Policy—these are important for Shopify + Razorpay approval in India and help build customer trust.